Shipping policy
Last updated: October 20, 2026
Delivery of digital products
All Tend & Keep printables are digital PDF files. Nothing is shipped and there is no shipping charge.
- Your download link appears on the order confirmation page as soon as checkout is complete.
- The same link is emailed to you, usually within a minute.
- Files are sized for US Letter paper and print at home or at any copy shop.
If your link does not arrive
Check your spam or promotions folder first. If it is not there, email hello@tendandkeepco.com with your order number and we will send the files directly.
Physical care kits
Physical products are not yet for sale. Shipping rates, regions and timelines will be posted here before they launch.